Shipping policy

 

Motivated With A Purpose (“Motivated With A Purpose”, "our", “we”, or “us”) strives to provide a seamless and convenient shopping experience for our customers, which includes a clear and transparent shipping policy. Here are the key details of our shipping policy:

  1. Shipping Destinations: We offer shipping services to customers both domestically and internationally. Please note that specific shipping options and rates may vary based on the destination.

  2. Processing Time: Once your order is successfully placed, our team works diligently to process and prepare it for shipment. During peak seasons or promotional periods, processing times may be slightly extended. Because all of the products on our site are made-to-order, we will begin to make your product after you place your order. The processing time can be up to 40 business days after you place your order with us if we are experiencing heavy order volumes, manufacturing delays, etc. Please email us if you have questions related to your processing time for your order at customersupport@motivatedwithapurpose.com.

  3. Shipping Methods: We partner with reputable shipping carriers to ensure reliable delivery of your orders.

  4. Shipping Duration: The estimated shipping duration depends on the shipping method selected and the destination of your package and the processing time of the order. Please refer to the above processing time policy for details on the processing of your order. Standard shipping usually takes between 3-7 business days, while express shipping can expedite the delivery within 1-3 business days. Please note that international shipments may take longer due to customs clearance and other factors beyond our control. Shipping time can be extended due to the processing time of your order.

  5. Shipping Fees: The shipping fees are calculated based on various factors, including the weight of the package, shipping method chosen, and the destination. The applicable shipping fees will be displayed during the checkout process, allowing you to review and confirm before making the payment.

  6. Order Tracking: To keep you informed about the progress of your shipment, we provide order tracking services. Once your order is shipped, we will provide you with a tracking number, which can be used to track the status of your package online. This allows you to monitor the transit and estimated delivery date.

  7. Customs and Duties: For international orders, please be aware that customs duties, taxes, or import fees may be imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product or shipping prices.

  8. Order Modifications: Once an order is placed, it is not possible to modify or change the shipping address or size. Therefore, please double-check your shipping details and size before finalizing your purchase.

If you have any further questions or concerns about our shipping policy, feel free to reach out to our customer support team at customersupport@motivatedwithapurpose.com. We are here to assist you and ensure your shopping experience is enjoyable from start to finish.